PURPOSE
Performs basic diagnostic, service repairs and maintenance work on customer and/or dealer-owned agricultural and turf equipment. May require some direction or guidance from the Service Manager, Shop Foreman (if applicable) or senior technicians.
BASIC FUNCTIONS AND RESPONSIBILITIES
Performs basic diagnostic and repairs on agricultural and turf equipment and established Ag Management Solutions (AMS) products
Responsible for the disassembly, assembly, and repair of components and machines
Performs all service tasks as assigned by the Service Manager
Prepares all forms (detail of work performed on repair orders) required in conjunction with job assignments
Reports any additional work required on equipment to the Service Manager, for proper and safe operation by the customer
Participates in all training programs as directed by the Service Manager
Accounts for all time and for all materials used in performing work duties
Maintains a clean work area and performs work in a neat and orderly fashion
Reports any issues with shop tools, equipment or vehicles that are in a serviceable condition or are unsafe for use
Follows all safety rules and regulations in performing work assignments
EXPERIENCE, SKILLS, AND KNOWLEDGE REQUIREMENTS
High School Diploma or equivalent experience required
1+ year(s) of experience performing service repairs
Ability to write diagnosis and work completed on routine reports (repair orders)
Proficient knowledge of engines, transmissions, electrical systems and/or hydraulic systems
Ability to use personal computer and various types of diagnostic equipment
Ability to read and interpret documents such as safety rules, operating and maintenance
instructions, and procedure manuals
Ability to perform basic repairs and required maintenance using special tools and equipment following Technical Manual procedures
Ability to speak effectively one-on-one with customers
Ability to operate vehicles and equipment used for diagnostic purposes
Valid drivers license required for potential driving situations
Ability to operate a forklift, preferred
Must possess set of tools
- The ability to speak fluent Spanish is a plus!!!
PHYSICAL DEMANDS
Weight Requirements: Lifting up to 50 lbs.
Mobility: Squatting, bending, lifting, reaching, twisting, standing, sitting and repetitive keyboarding for long durations of time
Visual: Working with PC, smart devices, and close detailed work
Driving: Occasional Short and long distances
Dexterity: Ability to grasp and manipulate standard tools and office equipment
Noise: Medium to High